Fair Play
Fair play commitment
Hovarda operates its gaming platform under strict adherence to applicable gaming laws and regulatory oversight. This policy describes how we maintain fair outcomes, transparent operations, and accessible information for players.
Randomness and game integrity
All game outcomes rely on a Random Number Generator that is independently tested and certified. The RNG is designed to produce unpredictable results and to prevent bias across games and sessions. Independent testing bodies issue certificates or reports that Hovarda maintains and makes available to players upon request. The platform provides access to testing evidence to verify the reliability of the gaming engine to players who request it. Over time, outcomes are distributed fairly.
Auditing, transparency, and records
Hovarda maintains a complete audit trail of each wager, settlement, and payout. Players may review their wagering history and banking transactions inside the gaming client via dedicated self-service tools. We provide access to verifier reports and monthly statistical summaries to confirm ongoing fairness.
Payouts and return to player metrics
The average payout percentage is calculated monthly and is reviewed by independent assessors to monitor fairness and detect anomalies. The data may be reviewed by players through the in-software security center. Payout processes follow standard settlement times and involve verification checks as required.
Security, payments, and anti-fraud measures
We employ secure processing of payments with encryption in transit and at rest. Anti-fraud controls are in place, and identity verification may be requested to prevent fraud or misrepresentation. Access to funds may be restricted pending verification to comply with applicable laws and our risk controls.
Responsible gambling and player protections
Hovarda provides tools for responsible gambling, including deposit limits, loss-limits, session timers, cooling-off periods, and self-exclusion options. We offer information and support for problem gambling and encourage players to set personal limits. We monitor play in accordance with risk controls and regulatory obligations.
Data protection, privacy, and confidentiality
Personal data is processed in accordance with our privacy policy and applicable data protection laws. We maintain the confidentiality of player information and restrict access to data to authorized personnel. We employ appropriate security measures and retain data only as long as required by law and for legitimate business purposes.
Identity verification and dispute handling
To prevent fraud and comply with legal requirements, we may request documentation to verify identity and age. If verification is pending, certain account activities may be limited. Players may lodge disputes through our support channels; concerns are investigated promptly with a formal resolution timeline and an audit trail preserved for review by the player where applicable.
Regulatory compliance and oversight
Hovarda operates under applicable gaming laws and maintains licensing and regulatory oversight appropriate to its operations in the jurisdictions where services are offered. We commit to ongoing compliance with licensing conditions, reporting requirements, and consumer protection standards. If regulatory changes affect players, updates will be published and communicated through official channels.
Information accessibility and documents
Key policies including this fair play policy, terms and conditions, and the privacy policy are accessible within the platform. Upon request, we may provide documentation related to game fairness testing results and settlement records, subject to privacy and security constraints.